Suggestion: Text pattern removal
Hi,
can i suggest a new feature ?
How about text pattern removal for requests posted by email. Basically, a way of getting rid of signatures.
The tradition is to have two hyphens just before you signature so that news readers can remove the signature, but now a days two hypens can appear all over an email.
If you could add a feature where I could copy the most common signatures from our busiest clients and have SupportCenter remove this text any time it appears, then it would make threads easier to read.
Olly