ServiceDesk Plus 9322 Released

ServiceDesk Plus 9322 Released

Dear Users,

SDP 9322 has been released and can be downloaded from the URL below,


Issues Fixed in 9322:

  • SD-68525 : LDAP authentication is not working when users are imported from Microsoft Active Directory Ldap server.
  • SD-68470 :​ In dashboards page, clicking on “Requests approaching SLA Violation” widget’s drill down count does not redirect to the request list view page.​
  • SD-68119 , SD-68238 : Request details page : After updating the status, changes are not visible. This happens only if "Status change comment mandatory for request" is enabled under Self Service Portal
  • SD-68473 : Issue in receiving the scanned xmls in SDP server pushed by Windows agent or system startup script.
  • SD-67450 : Reports: Vulnerability issue in viewing database schema.
  • SD-68483 : In Non-login request close link , line breaks in resolution content is shown as div tags.
  • SD-68510 : Unable to exclude chat functionality for technicians (Admin>>Chat settings>>Exclude chat for technicians).
  • SD-68305 : Unable to create a request when the site, group and technician fields are configured in the Incident/Service template.
  • SD-68482 : Unable to access scheduled activities when the application has MS SQL server as a backend database.
  • SD-68424, SD-68531 : Issue with weekly and monthly schedule for Preventive Maintenance Tasks.

Please refer to the below link for the steps to install the patch.


Regards,
Edwin Vasantha Kumar
Servicedesk Plus Team