ServiceDesk Plus 9219 Released

ServiceDesk Plus 9219 Released

Dear Users,

SDP 9219 has been released and can be downloaded from the URL below,

https://www.manageengine.com/products/service-desk/service-packs.html

Issues Fixed in 9219:

  • SD-62877 : Technicians with the role "All in group & assigned to him" are unable to view their permissible standalone tasks.

  • SD-63574 : Request does not re-open, when users in CC reply to the request.

 

      

       

        

         Please refer to the below link for the steps to install the patch.
        

       

       

        

       

       

        

          

           
            
            

             
Regards,

             
Edwin Vasantha Kumar

             
Servicedesk Plus Team