Dear Users,

 SDP 9208 has been released and can be downloaded from the URL below,

https://www.manageengine.com/products/service-desk/service-packs.html

Issues Fixed in 9208

• SD-62526 : Unable to start the application with MSSQL database in some environments.
• SD-62695 : Unable to view Time Elapsed Analysis tab in request details page in some environments.
• SD-62712 : Problem in displaying fields in new request form and in edit request page due to browser cache.
• SD-62352 : Issues related to Technician Auto Assign :
• Unable to add more number of technicians in the exclusion list.
• Complete exclude list for Technician Auto Assign is not displayed in the UI.
• Complete exclude list is not considered during Technician Auto Assignment.

   

    
     

      

       https://www.manageengine.com/products/service-desk/service-packs.html#sp
      
      

       

      
     
     

      
Regards,
      
Edwin Vasantha Kumar
      
Servicedesk Plus Team