SD error

SD error

Hello
someone knows how I can solve this error

[17:06:51:010]|[08-10-2018]|[com.adventnet.servicedesk.helpdesk.mail.task.MailFetchingTask]|[INFO]|[79]: To resume inbuilt Transaction.....|
[17:06:51:010]|[08-10-2018]|[com.adventnet.servicedesk.helpdesk.mail.task.MailFetchingTask]|[INFO]|[79]: Before setting the flag to DELETED...|
[17:06:51:010]|[08-10-2018]|[com.adventnet.servicedesk.helpdesk.mail.task.MailFetchingTask]|[INFO]|[79]: Process Status:: Processed Message No. : 140 Time Taken : 525 ms|
[17:06:51:010]|[08-10-2018]|[com.adventnet.servicedesk.helpdesk.mail.task.MailFetchingTask]|[INFO]|[79]: Before close resources ...|
[17:06:51:010]|[08-10-2018]|[com.adventnet.servicedesk.helpdesk.mail.task.MailFetchingTask]|[INFO]|[79]: Remaining mails to be fetched in this iteration will be 127..|
[17:06:51:010]|[08-10-2018]|[com.adventnet.servicedesk.helpdesk.mail.task.MailFetchingTask]|[INFO]|[79]: Before closing folder in closeResources|
[17:06:51:094]|[08-10-2018]|[com.adventnet.servicedesk.helpdesk.mail.task.MailFetchingTask]|[INFO]|[79]: folder is open so closing...|


or

Restriction in new mail request creation

Best Regards