Rule to convert Incident to Service Request

Rule to convert Incident to Service Request

Hello,

Is there any way to convert inbound e-mail incidents to Service Requests? A solution can be found here: https://resources.manageengine.com/resources/resource/python-create-service-requests-by-email

However, We would like to have this feature part of SD instead of custom additions. Please advice.

Regards,
Annfinn