"reset password"doesnt appear in login screen

"reset password"doesnt appear in login screen

Hello,

After installing the latest Client Software msi we do not get the line "reset password/unlock account" under the user's password. How can we get it there?
When we open the "C:\Program Files (x86)\ZOHO Corp\ADSelfService Plus Client Software\ADSSPDesktop.exe" file it does work and shows us the login page.

Registry settings:

  1. Windows Registry Editor Version 5.00

  3. [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ZOHO Corp\ADSelfService Plus Client Software]
  4. "PreSharedKey"=""
  5. "Version"="4.2.9"
  6. "VpnDisconnectCmd"=""
  7. "VpnPortNo"=""
  8. "ServerName"="ssp website"
  9. "VpnServerName"=""
  10. "VpnClientLocation"=""
  11. "ShowSelectedTile"="FALSE"
  12. "ProductTitle"="ADSelfService Plus Client Software"
  13. "VpnConnectCmd"=""
  14. "IsVpnEnabled"=""
  15. "ShowADSSPTile"="FALSE"
  16. "PortNumber"="80"
  17. "IsTPVPNEnabled"=""
  18. "InstallationFolder"="C:\\Program Files (x86)\\ZOHO Corp\\ADSelfService Plus Client Software\\"