Requesters from certain Accounts cannot log in
Hi,
I am experiencing a peculiar problem with requesters and the possibility to log in.
I have 2 different accounts (Account A and Account B).
When a user from A tries to log in to SDP, SDP shows the error message "Wrong username or password" (I have checked, doubble checked and trippled checked the password, I am entering the correct).
When a user from B tries to log in to SDP it works perfectly.
Account A was set up prior to B.
I have tried to create a new requester on A, but it still shows to same error message, even though the new requesters WAS NOT imported through CSV.
Worth noting is: During the set up of Account A, SDP crashed several times, and I cannot with complete certainty say it affected the account in some way.
Is it possible for me to check how the account "is feeling" in the database?
I am experiencing a peculiar problem with requesters and the possibility to log in.
I have 2 different accounts (Account A and Account B).
When a user from A tries to log in to SDP, SDP shows the error message "Wrong username or password" (I have checked, doubble checked and trippled checked the password, I am entering the correct).
When a user from B tries to log in to SDP it works perfectly.
Account A was set up prior to B.
I have tried to create a new requester on A, but it still shows to same error message, even though the new requesters WAS NOT imported through CSV.
Worth noting is: During the set up of Account A, SDP crashed several times, and I cannot with complete certainty say it affected the account in some way.
Is it possible for me to check how the account "is feeling" in the database?
Topic Participants
thomas.axelsson
Madhivanan S