Possibility to add Notes in Report Column
In SCP when creating New Custom Reports -> Tabular Reports and Requests module, first step is "Select columns to display".
It's a long list, but not full :) We need to see "Notes" in this list, in order to have Tabular reports with Notes:
Example of such a report:
| Request ID |
Support Rep |
Subject |
Notes |
| 12546 |
Tomas |
Question about service |
[if no Notes, so empty] |
| 12368 |
Jonas |
Problem with account |
[text from the Notes] |