PDF creation fail

PDF creation fail

Hi,

I am currently testing your product for managing 6 pix 6.3.X
When i recieve a mail of report product with a zip file, the PDF inside is empty (size is 0).
If i have a look to the server, all the pdf file are empty.
On the web page, i found some report but if i click on the pdf icone on the upper right, a new page is opening but nothing appear.

Do you have any idea ???
What am i doing wrong ?

Thanks for your support.

Steve Balon