All,

I was looking for a way to notify a specific email address when any new request is opened under a specific account.  Is there a way to do this now?  I found an old thread where this same feature was requested but the response was just that it was part of the product roadmap.  Any plans to implement this feature?

https://pitstop.manageengine.com/portal/community/topic/notification-to-an-account-manager