New request from email with field populated
Hi everyone,
when SD fetches an email, I'd like SD to populate the fields below for gererateing a new request.
How can I do that?
Thanks
Nick
| $RequestId |
| $CreatedDate |
| $Site |
| $RequesterName |
| $RequesterMobile |
| $RequesterPhone |
| $RequesterMail |
| Segnalazione: |
| $Category |
| $Item |
| $Description |
| $Technician |