Hello All,

I am trying to integrate the new feature incorporated with new ServiceDesk Plus standard edition application that is : Actionable messages in Outlook".

I have followed the document https://help.servicedeskplus.com/outlook-actionable-messages step by step and I am still not able to get it to work.

I have reviewed my settings at least 3 times before raising it on the forums and there is no discrepancy.

I wanted to understand if any one has already tried it and is there anything from document that is missing.

Thanking you all in anticipation in advance.

Regards,

Makarand Maha