We are evaluating the use of the REST API.  I have downloaded the Standard Edition and when I attempt to access the following URL:

http://<myip>:8080/sdpapi/techician/?OPERATION_NAME=GET_ALL&TECHNICIAN_KEY=xyz

The response is:

1. <operation name="GET_ALL">
   <result>

   <status> Failed </status>

   <message> Module provided in the request is not supported. </message>

   </result>
   </operation>

It appears as though the API is available in the Standard Edition as per:

http://www.manageengine.com/products/service-desk/sdp-editions.html

Perhaps the request URL is wrong?

Many thanks for any suggestions.

Peter.