LEA using R60

Good day,

I set up the lea config and was able to pull the Cert, however nothing is reporting. Have full access to the Gateay. In the logs I can see the 'pull' but I do not see anything else.

SecurPlatform R60
FW-1 NGX

also tried on

SecurPlatform R55
FW-1 NG-AI

With same results

Is there a way to force the pull of the logs?

Thanks