KB2760410 will not install on win 7 32 bit

KB2760410 will not install on win 7 32 bit

Window Title]
Recognition of interactive services

[Main Instruction]
A program running on this computer is trying to display a message

[Content]
The program may need information or permission to complete a task.
Why is this happening?

[V] View program details [Show message] [Ask me later]

[Expanded Information]
There are programs or devices that need control.

Message Title: Microsoft Word 2010 (KB2760410) 32-bi
Program Track: ral_Agent \ patches \ 12823-word2010-kb2760410-fullfile-x86-glb.exe
Received: 17 December 2012, 8:25:
















 
Windows says that we have the wronge version of the program installed.
 
How can we stop the clients who have already received the update for installation to stop installing the update.