JIRA integration Error: Issue in getting project list form JIRA

Hello,

I need to configure JIRA integration. I made all this steps: https://help.servicedeskplus.com/jira-integration

But when try to add ticket in JIRA, i am getting the following error:

Can you assist me?

• Topic Participants

• ognyan.dimitrov

• Dinesh Bhaskaran

  

• Jason Berndt

• RogMagog