Issue when Scanning PC's for Patch Management

Issue when Scanning PC's for Patch Management

Hello,

I have a new installation of Desktop Central 9 Build Number: 92023.

When I attempt to scan computers for Patches I receive "Problem While Generating Patch Scan Data"

I have review the article here: https://www.manageengine.com/products/desktop-central/patch-management-problem-in-generating-patch-scan-data.html

Sadly this did not resolve my issue.

OS: Windows Server 2012 R2.

I have created a ticket with no response. Ticket number:44316

Any help would be greatly appreciated.