Is there a way to customize Request ID?
Is there a way to customize Request ID?
Is there a way to customize Request ID to a different format?
i.e. YYYY/nn where YYYY is the year and nn is zero padded request id (generated by service desk plus)
e.g. 2008/0000001
Topic Participants
Bradley Munsen
ServiceDesk Plus
rudyz_me
Husain Saini