Improvement request
Improvement request
Hi,
We are using ServiceDesk and we like it very much.
Just a few remarks/improvement requests:
The requests should be grouped by queues.
Is would be great if it was possible to drag and drop the request from a queue to another one.
The number of items displayed on a page should be stored as a default value.
It should be possible to make some fields mandatory (eg: category, priority,...).
Regards,
CEL