I'm fairly new to asset management on manage engine and I am currently trying to import a list of workstations from our current inventory manager. I have the data in csv format, and I manually import it and match up the fields. For each user assigned to an asset I have an email address column, and I thought manage engine would recognize the email address for the existing users and automatically assign them the asset. However, when the import is complete, new 'users' are created with the email addresses, which are duplicates of already existing users. Any ideas on how to get it to import correctly? Thanks