Important: SDP IOS Push Notification certificate has expired

Important: SDP IOS Push Notification certificate has expired

Dear User

ServiceDesk Plus IOS push notification certificate expired on 12th December 2021. Hence to overcome push notification issue, 
please follow the below steps :

1. Shut down the Servicedesk Plus application.
2. Navigate into <SDP_home>\conf folder.
3. Download the "SDPProductionCertificate.p12" file and paste it in the above mentioned location. Delete the existing file.
4. Start the application.

We will include this file as a part of the 12004 ServicePack.

Regards
Edwin Vasantha Kumar
Servicedesk Plus Team