If $ RequestLink is set in the URL when creating a new reply template, it will be changed to the URL of "http: // $ requestLink" without permission.

If $ RequestLink is set in the URL when creating a new reply template, it will be changed to the URL of "http: // $ requestLink" without permission.

Hi,

We want to use $RequestLink when creating a new reply template, but if you set the hyperlink for $RequestLink, it becomes as follows.

1. Place the variable $RequestLink in the template.


2. Set the hyperlink as follows for the $RequestLink you placed in step 1.


3. If you try to edit a hyperlink for the $RequestLink you set in step 2, it will be changed to the URL " http://$requestLink/" as shown below.


When such an event occurs, when you actually receive a mail, it becomes a link such as " http://https:// ~~~", and it will be distributed as spam mail, so the customer will be informed It is very inconvenient because it will not be attentive.

Is there any workaround?

Best Regards,