I need help

I need help

Good Morning teams


I am doing some test on SupportCenter and i have a problem with the self-service account.

When I try to create a ticket on the contact'self-service's account , the request is not register.

On the other hand when I create a ticket by e-mail the request is register into the system. it's ok

Probably I have to change something into system�s configuration...

Someone could help me

Thanks� in advance

Ludoconcorde