I can't import users from Actice Directory OU

I can't import users from Actice Directory OU

I have Service Desk Plus Version: 5.0.0 Build Number: 5010 but I can't import users from Active Directory OUs.
I can see them (but not all OUs of my Windows 2003 AD), and I also can choose them. Import Wizard connect with the AD but can't import the users (failed records). What can we Do.

The Machine import from AD was no problem!


    • Topic Participants

    • ankit