Hotfix released

Hotfix released

Hi All,

Here comes another update to 5.5 version. The latest build version of SD+ is 5507.

You can download the same from here:
manageengine.adventnet.com/products/service-desk/91677414/AdventNet_ManageEngine_ServiceDesk_Plus_5_5_0_SP-20_0.ppm

Issues fixed in Hotfix- Build 5507:

* 'This week' graph in global view not displayed properly has been fixed.


Instructions to apply this hotfix:

1. Shut down ServiceDesk Plus Server.
2. Run the script UpdateManager.bat (UpdateManager.sh for Linux) in the <ServiceDesk_Plus_Home>/bin folder. This opens the Update Manager tool.
3. Click "Browse" to select the Service Pack file (AdventNet_ManageEngine_ServiceDesk_Plus_<Version No>_0_0_SP-x_0.ppm file that you had downloaded) and then click "Install...".
4. Follow the on-screen instructions to apply the Service Pack / Hotfix.
5. Once the upgrade is complete, start ServiceDesk Plus Server.

If you are prompted to take a backup of the existing data during installation of this hotfix, please do so.

If you face any issues, please report to 'support at servicedeskplus dot com'

Regards,
Andrew.