Hotfix 8006 Released !!

Dear Users,

Hotfix over 8000 has been released and can be downloaded from the below link.

http://www.manageengine.com/products/service-desk/service-packs.html

Following are the list of issues / enhancements addressed in this hotfix ( 8006 ) release.

SD-35077: Unable to associate a service request to a change from change details page.
SD-35237: Performance issues addressed in "Request list view page", "My Schedule page" and "Technician Availability Chart".
SD-35118: "View change" link in service request details page is not working in IE6.
SD-31865: Request closure code and closure comments will be prompted when request is closed from request details page.
SD-35339: Country name "New Zealand" was shown as "NewZealand" in SDP. This is now corrected.

Please refer to the below link for the steps to install the patch.

Topic Participants