error when requesting to create user by template

error when requesting to create user by template

Hi,

When the "requestor" makes a user registration request by template, the alert message appears: This design does not have a user creation method.
This template creates a user in AD and in 365, if I uncheck the 365 tab, let me continue.
However, in another template that I have the same but for another domain, it does not give me any warning message and it does it well.
What can be eto? Attached screen of the message

Regards,