ManageEngine Supportcenter Plus - End of Support Builds less than 14.3 version (Build 14300)

ManageEngine Supportcenter Plus - End of Support Builds less than 14.3 version (Build 14300)

Dear Customers

Greetings for the day.

As per the company Support policy , we are stopping support for all builds / versions that are less than 14.3 version - Build - 14300.  This is applicable for all users. I request your understanding and upgrade to the latest version to get uninterrupted support.

Following is the support policy of Supportcenter Plus :
  • Please follow our Announcements on major EOL topic , API changes, feature releases periodically. Please sign up and follow our community to get periodic updates.
  • Product support will be offered only for builds that are one year old. To continue receiving support, you will have to move to the latest version of Supportcenter Plus.
  • Service packs released will be applicable only over the latest available build of Supportcenter Plus.
  • Unpublished V3 API support is not available.
  • Free users are not eligible for the upgrades and related support.
Regularly updating your software is a good practice and we advise doing so at least twice a year to take advantage of the latest features and enhancements that can significantly benefit your business.

Please do the upgrade only in a test environment first as mentioned here and based on the result please do the upgrade on the Production environment. You can contact our support at support@supportcenterplus.com for any assistance. 

Thanks for your continuous support

Santhosh
Head of Service Delivery
ManageEngine Supportcenter Plus Team