Deprecating Configurations from ESM Directory

Dear Users,

We’re pleased to share an important announcement about the changes on deprecating Configurations from ESM Directory.

ESM Directory configurations, such as User Management, Custom Domains, SAML Authentication, and Active Directory Settings, are being deprecated from the ESM Directory. Post deprecation, you can manage these configurations from Zoho Directory.
Existing configurations will remain intact and continue to function. To update or modify them, navigate to Zoho Directory.

Admin Guide Link References :

ESM Directory to Zoho Directory	Zoho Directory Links
User Management	https://help.zoho.com/portal/en/kb/directory/admin-guide/users
Custom Domains	https://help.zoho.com/portal/en/kb/directory/admin-guide/domains
SAML Authentication	https://help.zoho.com/portal/en/kb/directory/admin-guide/custom-authentication
Active Directory Settings	https://help.zoho.com/portal/en/kb/directory/admin-guide/ad-sync

Note : All upgrades and feature releases, will be in-service and there won't be any downtime or service interruption.

Stay tuned for more updates!!! We will update here once these upgrades are unwrapped in live

Please share your thoughts/queries/feedback.

Thanks and regards,

A N Nithish Kumar

ServiceDesk Plus Cloud

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