Department not changeable

Hello!

I have the same issues seen here:

http://forums.manageengine.com/topic/how-to-change-a-department-assigned-to-a-ticket

How can i get someone to fix this?

Our version is: 9.2 Build 9238

If you need more info: Just let me know. I will try to provide anything you need!

Thanks in advance for your time!

Adrian