Changes API - Planning stage
Hi,
We are planning on integrating ManageEngine ServiceDesk Plus' Changes module in some of our deployment processes via API. Setting up the change has been easy based on the documentation, but I was wondering whether there is a way we can add the details required in the Planning stage, notably:
1. Impact
2. Roll-out plan
3. Backout plan
4. Checklist
5. Downtime
Is this possible, or are there limitations in the API?
Regards,
Prashanth