aggregate report within SDP
aggregate report within SDP
Is it possible to have an aggregate SQL report for the last week shows the below result:
Group
Total number of received tickets
Completed tickets (closed, Resolved, canceled, rejected)
open tickets (open, assigned, in progress)
on hold tickets
overdue tickets
DB is MSSQL
Topic Participants
Mohammed Saleh Mahdi Habtor
Dinesh Bhaskaran