Hotfix SDP 8017 (which can be installed over 8000) has been released and can be downloaded from the below link.

http://www.manageengine.com/products/service-desk/service-packs.html

Refer the below URL for the list of Features / Issues that has been went in this Hotfix [8017]
http://www.manageengine.com/products/service-desk/readme-8.0.html
 

Also, please refer to the below link for the steps to install the patch.

http://www.manageengine.com/products/service-desk/service-packs.html#sp

The iphone application can be downloaded from App store with the search key ServiceDesk Plus.

Thanks & Regards,
ServiceDeskPlus Team