DB Backup fails
Hi, we've got some problems backing up our OPManager database. The backupdb.bat Script returns the following error: ******************* Backup DB Started *********************** Backup Started on 05-07-2012 at 08:24:01:121 Trying to get DB connection ..... Successfully connected to DB. Please wait ! Reading tables from configuration ..... jdbc.BackupException: STATSDATA_DAILY table does not exists. at jdbc.BackUpImpl.checkTablesinDB(BackUpImpl.java:198)
SMS_out queue monitoring
All, Is there a way, how to monitor SMS queue on OpManager ? We have some troubes with Cell Operator and sometimes GSM modem is not working. I would like to see an email notification if SMS queue is more than 5 messages during 20 minutes.
APC UPS alarms incorrectly
We have APC UPS's installed with AP9630 MGMT cards. When running on batteries the device correctly alarms. However, when the UPS is operating on SmartTrim, the device is flagging as running on batteries, which is technically correct but the UPS is only compensating for an irregular input voltage. The device profiles for APC UPS seem to alarm on everything apart from condition onLine(2). Is it possible for me to edit the default behaviour of the APC UPS template to also ignore when upsBasicOutputStatus
Update interface descriptions
The interface descriptions on the cisco infrastructure I manage change on a somewhat regular basis. Is there a way I can update opmanager to poll the interface descriptions off the switch and update the description in opmanager. thanks in advance, let me know if i somehow did not ask the question clearly. -sean
Windows server 2008 R2 eventlog
Hi, Windows server 2008 R2 has many different event logs. We want to configure OPManager 9 enterprise edition to be triggered for event id 101 in the Task Sheduler event log. Is this possible? If it is possible, how can i do this? Regards, Svein
Monitoring folder
Hi all kindly can anyone help me with this , i would like to monitor a folder in such a way it will rise a notification if any new file have been saved to that particular folder. Is that can been done by opmanager ? Thanks
Switch Port Mapping Issue
Hello everyone, It is observed that, In the Demo versoin of Opmanager, a graph mapping to an interface is showing incorrect. Actual bandwidth flow in that particular port is 16Mbps but it is showing zero. What might be the issue. Please help me in this regard.
OPManager Interface Graphs Pictures not displayed sometimes
We use OPManager 7023 with a few cisco firewalls. But we can only see the Interface traffic Image sometimes. In most cases the image is missing and a red cross is displayed (see attachment). We deleted and readded the firewalls several times but it is always the same. Sometimes you can see the traffic interafce graph and a few hours later it doesn't work. Thanks in advance.
OpManager some information about flapping and inactive port
Hello to everyone, i'm evaluating OpManager, but i have some doubts... in my dashboard i see a lot of alarms about the ports of the my switches, for example when an operator turn off the PC, the port in the switch goes down and there is an allarm, my question is this, how can i do to see the allarm only when occur a flapping? Because is uncomfortable see a lot of message if you have 30 switches :( Thanks
URL "Check Now" feature is always failing
Build 9101 I created some new URL monitors, which perform a get on a set string, and the monitors appear to be working, however the "Check Now" button is not working. Even on long-standing URL monitors, every time I hit the "check now" button the test fails. Here is what it says is returning: <HTML><HEAD><Script language=JavaScript>function setFieldsValue(){var user;var isIE = (navigator.appName.indexOf("Microsoft")!= -1);var i=0;do{if (isIE)user=this[0].document.all;else user=frames[0].document.forms[i];if
Sorting "Device Notes"
Hello! Is there a possiblity to sort the device notes? I've added some more details and they are shown on the top of the detail list. I want to move the new details to the bottom of the list. Is that possible?? Kind regards, Mok
Unable to enable thresholds on WMI performance monitor build 9101
I have several servers which I've loaded Biztalk host counters for, and applied threshold alerts, prior to build 9101. last week I deleted a monitor and tried to recreate and found I can not SAVE my threshold values. Even though I get a positive message that the graph has been modified, it remains not enabled, with no values saved.
Free tool/ Trial version tools to monitor Cluster status and node
If I want to test windows 2008 R2 cluster status and active node fail over; would you let me know which free tool suitable for test ? If not available, any Trial version tool should be used for test ?
OpUtils Feature
I use OpUtils Config File Manager to backup all my Cisco routers and switches. But it would be nice to be able to backup Cisco ASA firewalls as well. I know you have Device Expert that can manage the ASA configs, but I rather not have to buy and use an additional piece of software. I would like to manage all the Cisco configs in OpUtils since I use the other features of that program as well. At this time, the ASA's cannot be managed in OpUtils because they don't support the write and set commands
Warning after installing new license file.
Hi, We changed the email contact information and got a new license file from your support. When we added this license file as the description said we got a warning on our central server saying : "Problem in processing archived data from probes. Check whether bcp.exe and nativeclient are installed properly. Details" Clicking on the Details link didnt provide any information that made any sence. We run sql database on central server, and mysql on the probes. What should i do to get rid of this
OpManager Upgradation from Build 8811 to 9011
I have OpManager Build 8811 and want to upgrade to 9011, I have downloaded file "AdventNet_ManageEngine_OpManager_9_0_SP-0_1_1.ppm" from the site as suggested in upgradation process. while i chose the file for upgradation, got this error. what to do ?
Device templates for Cisco WAAS Devices
Is anyone monitoring Cisco WAAS devices like the 574 and 674 in Opmanager? What device template are you using? Did you create your own? Thanks.
Opmanager and Servicedesk plus
I have both Opmanager 9.0 and Servicedesk plus 8.1 installed on the same machine. It seems that after I upgrade to servicedesk 8.1, the whole system is very slow. Is it advisable to have both on the same server. the machine running the application is not very high end. just a windows 7 professional desktop.
Virtualization dashboard usage rounding
Hi, on the virtualization dashboard "Usage (%)" are not roundend with a fixed number of digits. Sometime this results in very long number displayed, like 78,9999999999999999999995%. We have the dashboard on show on the big screens and got quite a few of complaints about it by the higher up management. It seems like a trivial mistake to fix. Is a solution planned for the next release? Thank you
Opmanager keep going down
ever since I rebooted the Opmanager machine last Friday, I have problem with Opmanager. It it very unstable. I need to restart the Opmanager service. I restart the Opmanager using the StartOpmanagerServer.bat script a few times this morning. which log file should i check to see what is the problem
Reading OpManager Reports
Hello, I have a vendor that we provide SNMP access for monitoring a VoIP service at some of our branch offices. The vendor in turn provides OpManager reports on any alerts and changes in the environment. See the sample report I've provided for clarity. My question is about corlelating the Message with the Severity. I see in the Message column that there was a router configuraion change. And the Severity is Clear. I know for a fact that the router config changed on April 10th. The vendor
login business view
Anyone know how to fix the issue with every time i open opmanager it auto opens the same map (business view)? Makes no difference if I have check marked to keep me logged in or not.
OPMANAGER - Interface Reports.
Hi Guys, I have in my costumer an OPManager Build 8811 and I'd like to know if is there a way to consolidate in one graphic all the interfaces from one object. For example, If I have one Switch Router with 24 ports can I consolidate the in a one consume graphics the data of all interfaces? Thanks a lot! Att, André Mascarenhas PinPoint IT Management.
WMI credential test fails - Access is denied
Hi, trying to acces information on a distant server from my opmanager webserver fails. No Memory Utilization available. The same test on another "practically identical" server is OK. Would you have any idea where to look for a problem ? How to find a solution ? Tks, Wesh
Inventory Report.
Dear All, Please tell me, How can get the all fields of device in Inventory report. By the default just have the Device Name | IP Address | Device Type | RAM (in MB) | Disk (in GB) | Most of Devices of Network Monitoring are the router , switch , access point so I can't see the RAM and Disk. But I want the report that have the informattion in the orthers field in Device details and device noted TAPs. such as vendor , model, serialnumber, IOS software, circuit id , floor , deparment , building
OpManager Problems
Gentlemen, Please your help, because we have problems with some devices that require downand view historical data and does not give us the option to perform and does not indicate NO DATA, are working with OpManager 9 Build Number 9101, your help is required because our clients require this information.Claudio Leiva
Switch Port Mapper
We are currently using Oputils for IPAM but would like to start using Switch Port Mapper. In some cases we have isolated Cisco switches by design for security purposes. Is there a possible way to manually import the switch config vs. using SNMP?
In LINUX operating system not showing CPU & Memory utilization data in Opmanager
We have added SNMP service on LINUX operating system server.server is discover in opmanager but not showing memory & CPU utilization data. pls help
Tree view in OpManager
Hello, We are looking at the possibility to migrate from WhatsUp to OpManager. We are missing one (essential) thing--Tree View. We have a lot of locations worldwide and like to have them arranged in the following order: - Europe - - Germany - - - Münster - - - - WAN - - - - LAN - - - Gütersloh - - - - WAN - - - - LAN - - France - - - Paris - - - - WAN - - - - LAN - Argentina - - Buenos Aires - - - WAN - - - LAN Is it possible with OpManager? Regards, Harald
SNMP: Empty Varbinds Returned ?
Hi, On one of my servers, I'm having trouble getting SNMP values. Some respond correctly, but for most I'm getting: Request failed or timed out. Error Sending PDU. Empty Varbinds Returned Anybody know how to fix this? thanks
Alert Delay
Hi guys, I am currently setting the thresholds on some groups of server and was wondering if it was possible to fine tune the threshold so that it will not alert us unless the thrshhold has been violated for a few seconds? For instance, I would like to set it so that if a CPU sits at 100% for more than 10 seconds to alert us. Currently if a server spikes to 100% for a millisecond then drops down we are geting alerted which is causing dozens of meaningless alerts to be emailed out. I noticed the
Missing Jump To Link (NetFlow Analyzer)
Dear Sir/Mdm, I had an issue with the Opmanager version 8810 and when my readonly users login to the portal. The link to the NetFlow Analyzer was missing. Previously, there was a Jump To hyperlink for such access when I am in version 8000 Can anyone kindly advise on how to resolve this issue? Regards
Checkpoiny VSX Platform Work - Repaired - Fixed
Hi I have attached a working chkpnt.mib supporting VSX Platform this is from a R67.10 this file will fix the following error Error parsing MIB:chkpnt.mib Exception while loading MIB:Could not parse the file C:/AdventNet/ME/OpManager/./mibs/chkpnt.mib. The error occured at the line no: 493 ,column: 13. 1. The keyword 'ACCESS' or 'MAX-ACCESS'may be missing. or 2. The keyword 'SEQUENCE OF' may be missing. or 3. The syntax with invalid subType construct. Regards IBY
False Positive Interface down
Hello, and today we have OpManager alarms reported on some interfaces on a switch when the switch review found that these interfaces have always been down administratively and have never been up, but the alarm appeared to date, it is important to note that this equipment is OpManager being monitored in the long
OpManager sent an alert with wrong information regarding disk space
Hi, OpManager sent an alert with wrong information regarding disk space. When I checked the server disk space it is still 27.7GB and OpManager sent a zero disk space alert. This happened twice on different server and need to configure again the servers on OpManager. What causing the problem? Please help. Regards, Joel
Problem Adding Device to OpManager
Hi Currently running build 9101 on Windows Server 2003, and I'm having issues adding a new firewall (a DrayTek 3200 series device) to OpManager. Manually adding the device results in OpManager reporting that the device was added successfully, but it isn't available to view, and searching for it returns no results, only prompting me to add the device again. I've noticed an entry in the discoveryLogs txt file with the folowing: 10:40:05:433 DISCOVERY: Exception in adding snmp interface part for this
OpManager with Oracle instead of MySQL
Hi, is there a way to run OpManager with Oracle as the underlying database instead of MySQL? Volker
Changing ESX host monitors polling frequency
Hi, Is there a way to change the polling frequency of the monitors to an ESX host? By default they are all at 5 minutes and if you edit the monitor, you can't change the preriod. The same polling is assign to the host itself meaning that data is collected every 5 minutes, does this mean that if the server loose network connectivity a critical alarm will be raise only 25 minutes later? (5 polling with a ping failed) 1 ping failed after 5 minutes (1 x 5min) will raise a Attention alarm 3 ping failed
Restore DB in OpManager 8050
I can't restore the database in OpManager 8050. I have the following errors: NetFlow Plug-In is not installed jdbc.RestoreException: File does not exists : C:\Program Files\AdventNet\ME\OpMa nager\BackUp_FEB23_2012_11_02_34_8050.zip. at jdbc.RestoreBackup.extractZip(RestoreBackup.java:995) at jdbc.RestoreBackup.restoreDB(RestoreBackup.java:65) at jdbc.RestoreBackup.doRestore(RestoreBackup.java:1116) at jdbc.RestoreBackup.main(RestoreBackup.java:1122) Can you please
Shell script for monitoring file existence in Linux
Attached is a simple shell script file for monitoring the existence of a file in linux. Download the XML file and go to Admin --> Script templates and import the XML file. While saving it, provide the file name as the name of the template. On the command line, provide the file name along with the full path of the file you want to monitor as an argument. For ex. sh ${FileName}.sh /root/opm_be.txt where /root/opm_be.txt is the file name along with the path and save it. If the file exists, the value
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