Missing installation files with apps deployed from Endpoint Central
I've run across this issue with a few different apps, usually after a Windows version/SP upgrade. Some apps won't launch or can't be uninstalled because the installer files can't be found. The error is: The feature you are trying to use is on a network
Software Deployment "Skip" Option not working as expected
Hi, I'm testing software deployment options and I created a deployment policy that allows the user to Skip but forces the install after three days. It's being deployed to Users and Run As System Account for the software installation. First issue - On
Upgrade W11 Enterprise 23H2 to 24H2.
Hi; I'm trying to upgrade a computer from W11 23H2 to 24H2. And everytime I upload the ISO file, always say: - The expected Edition is Enterprise, but it isn't found in the uploaded ISO file or, - Error 50003 I tried this: - Upgrade to Windows 11 version
Installation Failed - The system cannot find the file specified.
Trying to perform software deployments and the configurations fails on some machines, not all, with an error that says, "Installation Failed - The system cannot find the file specified." I've looked through the logs of the client machine but I'm unable
App install post deployment
Hello, Im trying to install multiple applications through the post deployment installer on manage engine. Mostly through .msi files some of them .exe. I get mostly the exit code 1618 so Ig the installer tries to install the app asap. How can I force to
Cant repair or modify msi application
Hello, I'm having a real problem. I've been pushing applications from endpointcenral to my devices with .msi files created from templates provided by ManageEngine. I've noticed that on the computer, I can't modify or repair de application installed because
Endpoint Central Software Deployment Errors
I seem to be having intermittent problems when deploying software through Software Deployment. Some of my packages fail to install resulting in errors like "Failed to download XML" and "Error occured while fetching the package url." Since it is intermittent,
Windows 10 upgrade to Windows 11
Hello, could you help me with an issue with an update from Windows 10 to Windows 11? We use to update pre-prepared template "Windows 11 FeaturePack Upgrade" which is downloaded from public templates. On some computers, we are able to install this update
customized teamviewer autoupdate
we use a customized teamviewer an like to get autoupdates with the following config: - customized setup - german language
Fatal Error during software push
Hello, I've been trying to push Tenable.io to just a single laptop for testing purposes. The thing with Tenable is that I also must run a command after the agent is installed in order to connect that device to our Tenable server. I've made a package in
SB-Portal Updates Download Status not shown
Greetings! We've noticed the new feature to publish Updates to the Users SB-Portal, this is a great addition! Unfortunately the button "Download only" does not show the Download Status in the SB-Portal after the Patches are downloaded. It is just empty.
"Installation Failed - The operation was canceled by the user.", Software still installed fine?
Hi, I'm currently building and testing different softwarepackages, we are planning to roll out. When pushing a package for Mendeley I've encountered the following problem: "Installation Failed - The operation was canceled by the user." Install Switch:
Problem with deploying DIALux evo 11
Hello, I have problems with the deployment of the "DIALux evo 11" software. If I try to deploy the software with this command: "DIALux_evo_11_0.exe /s" it get an "Installation Failed - Zugriff verweigert" error. If I run the same command in a cmd prompt
Lightspeed Smart Agent on MacOS
After much trial and error, I've found that trying to deploy Lightspeed Smart Agent on MacOS through Endpoint Central is impossible. I worked with Lightspeed's support and after they tried troubleshooting with me, they concluded that it's not possible
How to detect Symantec / Broadcom DLP from EndPoint Central?
Wants: To identify PCs that already has Symantec DLP Installed in the network. Problem: This application after installation does not have a entry in the "Apps & Features" under settings hence i cannot use "software name" from Endpoint Central to query.
uninstall error Cannot remove InfoPath 2013
I am unable to remove InfoPath 2013 using the setup.exe /uninstall INFOPATHR /config "SilentUninstallConfig.xml" The progress states its uninstalling but stays in Progress for hours. Then it will error out with the message "Either you havent provided
Software Deployment : Error while downloading the required files
Hello, I am currently using DesktopCentral cloud and I tried to the software deployment by installing Forticlient EMS. I encountered the error "Error while downloading the required files" upon deploying my configuration. This is my installation command
Uninstall software package downloads installer again
We have a software package with one 1.8GB self-extracting zip file that un compresses to a path location on a windows system using 7-Zip. This has been published to the self-help portal and installs fine. Locate installable: From Local Computer 2021.exe
Cannot Uninstall msi package
I am trying to uninstall an msi package that was previously installed using desktop central software deployment, I chose uninstall as type of deployment and deployed. It's not uninstalling and gives error that an application is already installed and must
Desktop Central does not send installation of MS Office
Guys, I'm trying to make installation packages for Office 2013, 16 and 19 and I'm not getting it. I set up the installations on a VM (without doing it through Desktop Central) and it worked perfectly. Ai configuring the Central Desktop it does not send and is only on hold. What could be happening?
Creating custom Dynamic group with a pipe | in the software name generates a error
This is a bug report. Server version tested with is 10.0.529 Steps to recreate: 1. Go to the Create New group screen and Dynamic for the group type 2. Select the following, Columns - Software Name, Criteria - Equal, Value - Dell Command | Update 3. Click Create group - A error comes up saying something went wrong If the Pipe is removed from the name, I can create the group, but it no longer works with equals, need to change the condition to contains.
Unable to add macOS packages
Hello, I am unable to add a package for deployment in the network. The package is Google Chrome for Mac on macOS platform. As the below screenshot says, I am able to search the package, find it and populate the rest. Clicked on Create Package Automatically button and is presented with the Create Package pop up window where when I click on the Create Package button, nothing happens.
OS deployment through software deployment in desktop central
Hello I want to upgrade a windows 7 to windows 10 through software deployment. so I followed the guid in this link https://www.manageengine.com/products/desktop-central/deploy-windows-10-how-to.html for windows 7 in-place upgrade to windows 10. but after i deploy package on windows 7 client, desktop central remarks "The operation completed successfully" and says that the configuration executed successfully. but when i login to windows 7 client it still remains in windows 7 and doesn't upgraded to
DC Software Inventory software incorrectly reported as installed...
DC Build Version:10.0.414 Software being reported by inventory as installed: Adobe Reader 9.4.4 The software was manually uninstalled from the system, which failed to complete. To remediate we have run the Microsoft Program Install and Uninstall troubleshooter, which claimed to have completed the uninstallation of the application, as well as running CCleaner, which cleaned up related orphaned objects in the registry. However, after rerunning inventory scans, multiple times, we are still seeing the
Laptops with Botlocker are hanging after ME DC Plus Agent reboots laptops after sw update
Hi, After we configured and launched DC Patch Management Module and started applying software updates on our Corp Computers, we discovered the problem with freeze of Laptops after being rebooted by DC Agent following installation of scheduled patches. All laptops have MS Bitlocker Enabled. Above problem does not apply to desktops that are rebooted by DC Agent without any problems. Details: after DC Agent sends laptop (WIN 10 Entpr LTSB) to reboot (after patch application), one of the following scenarios
Script arguments removed from all scripts updating from 10.0.346 to 10.0.366
FYI This affected my office installs that included pre-deployment scripts that removed previous versions of office.. https://pitstop.manageengine.com/portal/community/topic/uninstall-office-2010-and-reinstall-office-365-on-a-network-using-desktop-central manually re-added my arguments in both repository and software packages. didn't have many scripts with arguments so this was remedied easily enough.
SW-Deployment (Batch Script) "In Progress"
Hello, I have a batch script which I need to be run as software deployment. I created a "msiexec" package, added path and executable (batch) and deployed the package to my target machine. The scripts runs perfectly but the status wont change to "successful", it justs stays "In Progress", even though it was executed more than 2hrs ago! 1. My script (replaced paths and files) "C:\Program Files\7-Zip\7z.exe" x D:\PATH\TO\My.ZIP -oD:\Target -r -y >> D:\unzip.log exit /B 0 I can see inside the unzip log
Invalid command line argument when deploying custom msi
I am trying to deploy PDFill as a custom package. It successfully uninstalls the previous versions as described in the pre-deployment activity, however it will not install the new version. The custom package only has "/quiet" as an MSI property, but the log file shows different. Where are the extra arguments like ACTION=INSTALL coming from? Here is a snippet: [ 2014-12-10 09:13:39:026 ] [ 3880 ] [INFO] ########################################## INSTALLATION ###################################################
Incorrect Function and Retry in Progress
Hi , today , i tried to deploy the itune 64 bit software for Win 7 ( 64 bit ).That computer is contained in workgroup level. In this case , i got the status as Retry in progress and Remark is Incorrect function. I just followed below link in Desktop Central Instruction... https://www.manageengine.com/products/desktop-central/install_itunes_how_to.html Anyone , Can advise ? Thanks. i ju
Deploy based on collection
Can anyone help with deploying a software package based on a collection? Example 1. Created a Custom Dynamic Group based on Software Criteria a. Software Name = Adobe Acrobat Reader DC b. Software Version "Not Equal" 15.020.20039 Can't seem to deploy a software package to this group. Any assistance would be greatly appreciated. Junior
Software Templates missing
The Software Templates options in the Software Deployment Tab is missing. Only the "Packages" option is available. Can someone please assist?
Error Installing Java
Hello, When i try to update Java 8 (8.0.310) Update 31 (32 bit) to Java 8 Update 40 (8.0.40.25) (32bit) I get the following error: Both Packages are downloaded from the Software Deployment Templates. kind regards, Jordi van Oosterbosch
Software Distribution for Google Apps Sync for Outlook
Hi, I have been trying to get Google Apps Sync to install on a remote computer via desktop central using the template package, but I keep running into this issue. I have also tried setting up my own package, but with the same results. I have also attached the install log file of the install. I cannot find where the error is. Thanks!
Problem Deploying Adobe Shockwave Player
I have setup and deployed Adobe Shockwave Player v12.1.2.152 from the template in Desktop Central. So far no matter how I deploy the software all I am seeing is retry in progress. I have tried running the software from startup option and at the refresh interval. I have also tried deploying the software with the system user and with my domain administrator account. Any help on this problem will be greatly appreciated.
Unable to Create Package from Template
Hi, I want to create a package for Adobe Flash Player ActiveX, but after clicking on 'Create Package', it seems to be 'In Progress' for a long period of time. Does it usually take very long to create a package?
Deploy immediately doesn't work anymore - build 80339
Hi guys, Last week after upgrading to build 339 we discovered that the Deploy Immediately function doesn't work anymore. I have tried with 2 deployment policies : - Initiate Deployment at Refresh cycle, any day from 00:00:00 to 23:59:00, do not reboot. - Initiate Deployment Either of these whichever happens earlier, any day from 00:00:00 to 23:59:00, do not reboot. If I use Deploy Immediately nothing happens. Even if I execute ""C:\Program Files (x86)\DesktopCentral_Agent\bin\cfgupdate.exe"
Unable to deploy software using delayed deployment
Hi, Build 80347. As soon as I tick "install after" and fill in a date/time I am unable to click Deploy, Deploy Immediately or Save as draft on a software deployment configuration. The buttons do nothing. The same function "install after" is working fine in the Patch Management section. Any ideas? I want to install some software packages after 8am tomorrow. Thanks, Dean
Software Repository: Invalid location: Access is denied.
Hi Guys, I'm trying to change the software repository location to network share, but I'm getting "Invalid location: Access is denied". Network share has "Read" permission for Everyone. However, if I change Everyone permissions to Full Control then it works fine. I've even tried giving Full Control to Domain Users but still no success. Only Everyone with Full Control works fine. Any help please? Cheers
Deployed configurations not ending
Hi, I'm having problems with deploying customs packages, whenever I deploy a package to a machine, the installer/setup starts and runs like it should, but the setup process doesn't close itself afterwards. The status in Desktop Central keeps hanging at "Yet to deploy". The software is always correctly installed, it's just that the setup won't close and as a result desktop central doesn't know that it completed succesfully. So everytime I restart the computer, the setup starts again... This
Stopping running deployed configuratin in DesktopCentral
Hi, I have configured the install software for my domain computers. After creating the configuration and deploying it immediately the status change to ready to execute. some devices went to retry to progress but others stayed in first situation. I decided to delete the setting so i deleted the whole configuration but after deleting it seems that the settings still are trying to install that software on the domain computers. I wan to know what should i do in these situation when i wan to stop and
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