Installaiton problem
Hi all, I have installed both free edition and demo versions of the software apparently with no problem. However, everytime I try to start the program the following message appear whatever browser I use (Google, Mozilla, Explorer) "Please wait while the server starts. The login page will launch shortly" Please help
How do I calculate licenses for Analytics Plus?
There is 4 of us that will be using this software. Will each of us need a login account?
How to convert millisecond date format to human readable date format?
Time stamps are usually stored in millisecond format in SQL databases. Once the SQL data is synchronised with Analytics Plus, this millisecond date format can be easily converted to human readable date format. This video explains how.
Analytics Plus Free Edition
Do you have a free edition? Please let me know if you can share a copy.
Maximum Concurrent User Tickets Limit Exceeded
Please help!
Internet Explorer (11) Cannot log in. But Chrome can
When I try to log in using IE11 it just displays the login page again. Using Chrome I can log in fine. Any suggestions?
Analytics Installation
Can I install analytics plus on the same server along with servicedesk plus?
No on premise option
I don't seem to find an option to integrate the on premise version of zoho reports with my servicedesk plus. I only see the cloud option. Plesae help!
A quick walk-through of the Analytics Plus user interface
This video should help new users get familiarized with the Analytics Plus UI Click here to know more about Analytics Plus
Analytics Plus user interface lockout due to maximum concurrent sessions
Analytics Plus doesn't allow concurrent login sessions. A warning is displayed when there is more than one concurrent session per user account. It is recommended to clear the sessions in order to access the user interface again. The following Gif illustrates the action to be taken.
Creating summary and pivot views using Analytics Plus
Click here to know more about Analytics Plus.
How to import data and perform an auto-analysis using Analytics Plus
Click here to know more about Analytics Plus
How to create charts with Analytics Plus
Click here to know more about Analytics Plus.
How to integrate ServiceDesk Plus with ManageEngine Analytics Plus
Click here to know more about Analytics Plus
Open beta launch of Analytics Plus - Advanced analytics solution from ManageEngine
Hello there, We have some great news! ManageEngine has crafted a perfect solution to meet your ITSM needs to ensure that you get high end IT service delivery. Introducing Analytics Plus, a self service data visualization and analytics solution from ManageEngine.Using this solution, ITSM users can get a flawless visual representation of their help desk, in the least possible time, enabling them to make smarter decisions. Now you can create reports and dashboards quickly and flexibly without the
Problem Restoring DB Release 4595
Hello, after a machine crash I was forced to install on a new server. Installed same version of crashed machine. Fortunately made a backup, without specifying -p suffix. Tried to restore DB on the new machine giving after restoreDB command -p suffix with
Announcements
Upcoming IN & INZCorp DR Drill Scheduled for 10th May 2026 and 17th May 2026
Dear Customers, We will be conducting our annual Disaster Recovery (DR) Drill for Zoho IN and INZCorp services on May 10th, 2026 and May 17th, 2026. This drill is part of our ongoing efforts to ensure comprehensive DR readiness for the US deployments
[Free e-book] The enterprise supply chain playbook: From reactive operations to AI-powered intelligence
Hi there, In today’s complex enterprise supply chain landscape, siloed systems and guesswork are no longer enough. Success relies entirely on bridging the gaps between logistics, procurement, inventory, and finance, and AI-powered analytics paves the
ManageEngine User Conference–Southeast Asia edition!
Hi there, We’re headed to Jakarta, one of Southeast Asia’s most vibrant tech hubs, for two dynamic days of learning, networking, and IT innovation. Venue: The Ritz-Carlton Jakarta, Pacific Place Dates: July 7–8, 2026 Here's what's in store for you: Exclusive
[Free Webinar] Four hidden IT dependencies every ITSM leader must track
Hi there, When incident volumes spike or SLAs slip, the root cause is rarely found inside the ticketing system. It's hiding in your infrastructure, endpoints, applications, and identity access data—and without connecting those signals, your team is left
{Action Required} Re-authenticate your Google Drive Accounts to Continue Data Sync
Hello Users, This notification only applies to customers who have set up an integration between Google Drive and ManageEngine Analytics Plus. To align with Google’s latest updates on how apps access files in Google Drive, we’ve enhanced our integration