Personalize problem
I just started evaluating AD Self-Service. The page becomes funny when I choose Japanese in personalize page. Is there any solution? Masaya
User Updates password but keeps receiving STEP notification
I've verified that the user successfully changed their password and is using their new password to authenticate in AD, but they continue to receive STEP notifications each day that their password is expiring. Ive updated to the latest version and it still does it. Any ideas?
AD Self-Service Plus Users can register questions, but cannot change them later on
When a user registers on the system, he/she is able to select the questions wanted to be used to later be challanged with. The problem is: how to replace these questions with new ones? Seems like when a person logs on, after having registered, all they get to update is AD information (Self-Uddate), change the AD Password, and sign out. What is wrong and where are the settings that will allow me to change/modify this so users can change their current registered questions. Thanks Bolivar
Winlogon screen top banner image change?
Hi all, I was curious if there was a way to customize the ADSelfService installer so that it replaces the banner at the top of the Windows XP Winlogon screen, aka , with an image we specify. I've been able to customize all of the settings and whatnot that we want other than that, but can't find any image files or anything like that inside the MSI that could theoretically be replaced.
With the client installed Network Level Authentication/Single Sign On fails to the server
With the client installed Network Level Authentication/Single Sign On fails to the server causing users to have to login twice. The server details are: Windows 2008 R2, Enterprise, 64 bit, Service Pack 1 Configured as a Remote Desktop Host Server (the issue occurs both in and out of a Connection Broker Farm) Example: Windows 7 desktop configured to use “Cred SSP” to delegate users credentials to the server. This works without the client on the server, with the client installed the user is presented
Changed Password Policy on SBS Server but ADSelfService still shows old Policy
I changed the domain policy to allow the user password to be changed in 0 days rather than 2 days but ADSelfService still shows minimum age of 2 days. Why is it not updating after stopping and starting the service? I also did a gpupdate /force after making the policy change in Group Policy manager and then stopped and started the service for ADSelfService.
Customize "look and feel" of pages in AD SelfService Plus
We would like to have our institutional look and feel applied to all of the Self Service Plus pages. So far I have been unable to successfully make this happen. We would like our custom header and footer (sa well as color scheme) applied to every page. Any help would be appreciated. Thanks
Changed Domain Policy to only use one OU, but users from other OUs are showing up in reports
I've changed our Policy Configuration to select only one OU. However, when I run the 'non-enrolled users' report, it lists users that are NOT in the selected OU. (We have an OU for 'real' users, which I want to be able to use ADSS, and an OU for internal, back-end "system" accounts, which I do NOT want to be able to use ADSS, since those are for other computers, not people.) How can I tell it to only look at one OU? Thanks, Karl
Is there a way to select specific users?
Instead of picking only OU's, can I select or decline certain users from using the tool? All of our users are in one giant OU, and there are some I would like to exclude.
ADSelfService: trying to send any email generates "Invalid Email-ID" message.
What IS and "Email-ID"? Why do I get this error? I've tried sending a test email from the configuration screens, as well as sending out enrollment notification emails, and I get this error on every attempt.
Disabled User - Are they automatically added to the Restricted Users list?
A user account was temporarily disabled, since the user was on leave for a few months. It appears the user account was then automatically added to the Restricted Users list. I do not recall enabling such a setting. Is there a way to modify this setting? The user must enroll again, when this happens. Would someone explain this behavior? Thanks in advance
Display issues with employee search
I still have display issues with self service plus when doing an employee search (and subsequent result sets). Custom attributes - I have created a custom attribute " extensionAttribute3" and given it a name of Salutation. It updates properly through SelfService and can be seen in AD (through ADManager Plus) However creating a search (through employee search) with the field "Salutation" which is in the pick list does not display anything - as if the field is blank. When Label a field - say company
Photo in AD Selfservice
Hi, I am wondering where the photo is stored in AD when a user uploads one in ADSelfservicePlus? Adding the photo into ADSS does not seem to put in the "thumbnailPhoto" attribute in AD. This would be the sensible place as all the other MS products look for a photo there..??? I did ask this question in a email with the following response: "One technical question, the photo that can be uploaded – is that held in the ADSelfService system or in Active Directory? A: the photo that are uploaded will be
Export SSL certificate
Good morning, What is the way to export the certificate in adselfservice server and then to import into an ISA2006 server? Thank you very much.
Duplicate credentials dialogue box since installing gina
Hi all Since installing the ADSelfService gina onto windows 7 PC's, i've noticed that when i run rdp (mstsc) to a server 2008 machine, i get duplicate credential requests. (see below for duplicate information). Any idea how to get rid of this issue ? Cheers Mark
Rapid SSL Certificate
Does anyone know the commands for a Rapid SSL certificate for AD Self Service Plus? Thanks
Remove Employee Search from front page...
Hi, Is there a way to remove the Employee Search from the front page? I am planning on hosting ADSelfService Plus in our DMZ with access from the internet to allow our VPN users to use it. I don't want a search tool available on it when it is visible to the general public.
ManageEngine - AD SeflServicePlus - multilingual for the end user ?
Great product, but was wondering whether product was multi-lingual from an end user perspective, not from an administrator perspective. Thanks for your feedback.
VMWare
Hello We have a virtual environment using VMWare and thin clients using VMView. I need a GINA that integrates with VMView. Does ADSelfservice Plus integrate with VMView? Thanks Mark.
Only one user cannot login
Hello, I just have one user that cannot login to the portal. I have reset her password, completely uninstalled ADSS and reinstalled clean.
Gina on Windows 7
I'm doing some testing to try the Password Reset part of the ADSelfService, I've installed it - configured it for our domain, selected a Workstation, done a Gina/CP Install for the PC which it said it worked on, but when I rebooted the PC I don't see anything on the login screen for forgotten/resetting passwords. Does this work on Windows 7? Thanks
iPSCA CERTS?
Hi, I have purchased an SSL Cert from iPSCA and ADSelfService only gives the import commands for a few online CA's - verisign, Go-Daddy and Comodo. Could somebody supply the commands for iPSCA certs? Cheers
Internet Explorer: Unable to link to page you requested
Hi there, One user is getting an Internet Explorer message every time when trying to change his password: Unable to link to page you requested. This happens after he chooses a new password, enters the CAPTCHA and hits continue. I have had this happen to me intermittently too, in various different areas of the product, when trying to recreate the problem. We use IE7, this is part of the corporate image. I have the same issue when testing in Firefox. Please advise - thanks!
Problem with results from Employee Search
Employee search does not work properly in AD Self Service plus. I search for a name and it say - Search results - 11 records found for mark But only 1 instance is displayed (sometime none). Also some of the fields are showing nothing unless I view the employee via the organisation chart, then there is data in the attribute fields. It is very strange but very annoying. I am trying desperately to get this product to work.!
Search bar on webpage
Hi I would like use the ADselfservice plus application by using the 'search' function in a different application. Eg on our intranet put 'search for employee' then pull up the info and display it in selfserviceplus. What is the html required to this?
Email aknowledgement for enrollment
Hi, Is it possible within ADSelfservice Plus to automatically send out an email when a customer has successfully enrolled? I can find lots of useful acknowledgement and notification emails which can be set to automatically request enrollment, password resets, warnings of password expirations etc but nothing sent out when enrollment is successfully completed - we'd like to use this to send out additional information about the system once the user has enrolled. Thanks in advance
Reset password sends verification password
Hi. I want to know why when I reset my password ADselfservice sends me an a mail with a new pass?? What happens if I forgot my password and I have no access to may email?? Can I use this password to acces my email or its temporary to access ADselfservice and change my password?? How can I deactivate this feature?? I want to access to Reset password, answer the questions and continuing using my old password. Thanks for your answer Regards, -- Victor
Unable to reset password - fails for all users
The Unlock your Account feature works beautifully, but none of our users are able to use the Password Reset feature. User receives the following error after attempting to reset their password. "Reset Password Failed - 1. The new password you chose failed to meet any or all of the standards set by your administrator (as given below): 2. Minimum Password Age: If this is set, you cannot change password for a specified time." Here's a sample scenario. Bob is an enrolled user and forgets his password.
changed the port to SSL and is not working anymore
Hi, I was wondering if somebody has the same issue, my coworker want it to use SSL and tried to use the 8888 port. He restarted the service and we could not access the admin page any more. any information on this issue will be appreciated.
Variable for 'days remaining' in notification?
We've inadvertently changed the default message on our AD Self Service Plus "password expiry notification" email, removing the variable that was in there for 'days remaining'. We'd like to get it back. Could you post back here with what the variable you use for this item is? We want it to say "Your password will expire in xx days" where xx is the number of days left before expiry. I've tried %days% just as a guess but that simply puts the username in there instead...not sure why. Thanks
domain user credentials
Hi, which credentials are necessary for the domain user authentication. I got the following error: Unable to get domain DNS/FLAT names, configure domain with proper credentials Thanks regards Artur
Encountering Error Message in user accounts reset password session
I installed already the demo version and already enrolled some domain users but when I try to reset password one of the domain user, here is the error message: "Reset Password Failed" "Administrator credentials in application do not match with the one found in Active Directory" -Although the softwares default admin account enables me to reset the password which changes the password of the domain user account user so how come it does not have the proper credential with its domain admin account counterpart?
ADSelfService Plus Version 4.5 SP 2.0, Build 4520
Hello Everybody, With great pleasure, we announce the business availability of ADSelfService Plus 4.5 Build 4520, an improvement upon all its previous versions. Features: Report Scheduler: Scheduler for mailing admin the detailed reports of ADSelfService Plus (User, Audit & Enrollment Reports) Notification Scheduler: Scheduler to invite the 'non-enrolled & new domain' users to enroll with ADSelfService Plus. Restrict User Scheduler: Scheduler for restricting the inactive users of a domain. Enhancements:
ADSelfService Plus Version 4.5 SP 2.1, Build 4521
Hello Everybody, With great pleasure, we announce the business availability of ADSelfService Plus 4.5 Build 4521, an improvement upon all its previous versions. Fixes: Notification email content supports unicode characters. Incorrect AVA format issue in SSL Certification Tool has been resolved. Service pack related issues have been fixed. Non-English keyboard issue (in case of AltGr key) from winlogon password reset has been resolved. IMPORTANT NOTE: Existing customers MUST upgrade using 4.5 Service
Changing Date/Time
After upgrading to the latest rerlease, all of the logged dates and times are now different than the server's date and time. I cannot find anywhere to change these settings. How do i set the date/time for the logs? Thanks, Patrick
Invalid HTML / Customization
Hej, i'm supposed to customize the ADSSP DomainLogon to our corporate design. Thinking it would be a 30 minute job i spent the last couple of hours customizing the file: - the default DomainLogon.html is invalid (pulled from a fresh install). run it throgh validator.w3.org for a good laugh. - guys, this is 2011 - using tables was fun in 2001. you even pulled a "position: absolute" stunt just to get a basic 2 column layout. i like my <font>-tag as much as the next guy, please get rid of those
SQL Native Client
I have just updated to the latest version of ADSelfService Plus (Version 4.5 Build 4511) and would like to change the Database from MySQL to my main SQL Server, I copied the DLL, RLL files as told and installed the SQL Native Client but it still doesn't load!! I have attached screenshots of the errors that I have got and a copy of the SQL Native Client installation. I am still testing the software and this is one of the main things that is swinging it for me at present, having the DB using a
ADSelfService Plus Version 4.5 SP 1.1, Build 4511
Hello Everybody, With great pleasure, we announce the business availability of ADSelfService Plus 4.5 Build 4511, an improvement upon all its previous versions. Features: Professional edition of ADSelfService Plus now supports MSSQL database. Enhancements: Integration of ADSelfService Plus with SharePoint server Complete I18N support for GINA/CP client software. Logon script removal while performing bulk user enrollment. Fixes: Issue in reports with Windows 2008 R2 domain functional level has been
AD Configured admin Login Not allowed
Hello, I downloaded the "ManageEngine ADSelfService Plus 4.5 " to evaluate the product. I configured it for my domain and everything looked perfect. After I logout as admin user, now I get the login screen with the Domain list box and I am unable to login as "admin" user to make any further changes. All I get is normal user login session even if I login with the Domain Admin account. Can anyone seen this issue ? is there any different URL for the admin login to the application ? Plase advise thank
Use Non-Domain Admin account?
I have installed ADSelfService Plus 4.5 on a test system for evaluation. I've installed it as a service, and provided a username and password of a user that was a member of the Account Operators builtin domain group. The status for the domain initially said "The user/system has no admin privilege", but later when I looked again it said "Success". However, if I go in as an enrolled user to Reset Password, answer my security questions and what not and enter a new password, I get an error that says
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