Force Enrollment - How does is work?
Hi, So i am in the process of setting ADSelfService Plus up and have basically everything working correctly apart from the Enrollment. I have setup the configuration policy to apply to 2 containers in Active Directory (with users in both) and have set Force Enrollment to apply to these containers. The hta script has been placed in to Sysvol and a time has been set for the hta script to run. However at logon or at the time of the notification nothing is being displayed to the user. How exactly does
ADSelfService edit Manager limit to OU
Hello, is it possible to limit the results shown in the edit Manager Dialog to a certain OU ? currently it shows all accounts in the AD even service accounts which the user don't need to see when choosing his manager. or is there a chance to have a search field only where the user put in the first letters of the name of his manager and press the search button for completing the name? thanks Thomas
Edit Reset Password/Unlock account pop up wwindow
Is it possible to add the enroll button/link to the reset password/unlock window? Can you change the logo on the pop up window as well?
ADSelfService Plus 5.1 Build 5109
Hello Everyone! We are glad to announce that the latest release of ADSelfService Plus – build 5109. The release includes bug fixes. Fixed: Issue in customizing the logon page. Issue in Self Directory Update that forced users to fill non-mandatory, but number-only fields. Issue in sending test emails when SMTP authentication is used. Issue that forced users to enroll for verification code when mobile number format setting is enabled. Issue that refreshed the CAPTCHA code whenever the ENTER key is
ADSelfService Plus 5.1 Build 5110
Hello Everyone, We are glad to announce the release of ADSelfService Plus build 5110. The latest release features some enhancements and bug fixes. Enhancements: Google Authenticator is now supported by the Android and iPhone apps as one of the multi-factor authentication options. Issues Fixed: Issue in self password reset when the user name contains apostrophe. Issue which prevents users from logging in to ADSelfService Plus when they have comma in their distinguished name and have the "change password
Domain Dropdown Disappears
Has anyone reported or seen an issue where when a user tries to login to the enrollment section, after entering their username/password/domain incorrectly, the dropdown list disappears? I looked at the User Attempts Log, and none of the failed attempts show up in the log. Only after the user refreshed and logged in successfully, was anything recorded in the log. I suspect something is causing one of these popups, and after the user clears it the dropdown doesn't re-appear. (When the popup comes
Monitor Backup of ADSelfService Plus Database
Is it possible to monitor the success of the automatic DB backup inside ADSSP ? Since our default backup tool does not have integration with MySQL we have to rely on the backup that ADSSP creates and then backup the .zip file. We would like to be sure that the backup (.zip) that was created is correct / consistent.
GSMModem
Does the GSMModem/SMS system make any kind of logs?
Reset password : verification code + security questions
Hello Is there any way to require both Verification and Security questions while doing the Reset password / Unlock account steps ? I know how to do one or the other at a time, but I don't see how making both mandatory in same time. Thank you Olivier
Reset password : Email confirmation + security questions
Hello In Reset password context : Is there a way to configure ADSSP to mandate the code verification by email on top of answering the security questions. I want to use both in same time, not one or the other. That is for ensuring maximum security while reset password can occur via the Internet: - something you know : Security Questions - something you have : Verification code Thanks Olivier
Specify OU for dashboards
Can you specify OU for the dashboard, so it dosent check to entire directory and finds service accounts and disabled accounts?
Load balancing ADManager Plus and ADSelfService Plus
Hello, in order to provide highly available solution, we would like to setup both ADManager Plus and ADSelfService Plus with F5 Big-IP load balancer. Assuming each product is installed on each server and a Virtual IP set with session stickiness, what else would be needed ? Thanks in advance, Patrice Mariet
Customize enrollment email
Hi, I need to edit my enrollment email notification and am unable to find where to do this. I did it prior to the latest upgrade, but for the life of me, can no longer find the text I need to edit. Following the enrollment notification directions here (http://www.manageengine.com/products/self-service-password/help/admin-guide/index.html) did not help. A second issue is that new users can now change their passwords without enrolling first, and I have the option checked to force enrollment.
Cannot exit Multi-Factor Authentication Security Password questions screen
Hi, When I browse to Multi-factor Authentication > Question Settings > Edit Questions ... the screen pops up and shows the list administrator defined questions. However, I cannot close this screen once it has popped up. Even if I make a change to one of the questions and click save, I still cannot close the screen. Product name: ADSelfService Plus Product version: 5.1 Build no: 5106 I have tried with multiple browsers and on different machines. Please advise.
ADSelfService Plus 5.1 Build 5108
Hello Everyone! We are glad to announce that the latest release of ADSelfService Plus – build 5108 - can be integrated with ADManager Plus. The integration will enable you to take control of users’ self-service actions through the Self-Service Approval Workflow feature. Feature: ADSelfService Plus integration with ADManager Plus now enables you to take control of users’ self-service actions with the new Self-Service Approval Workflow feature. Enhancements: Password Expired users can now change their
ADSelfService Plus 5.1 Build 5107
Hello Everyone! We are glad to announce the latest release of ADSelfService Plus – build 5107. With some enhancements and a bunch of bug fixes, this build aims to improve the overall experience of using ADSelfService Plus. Enhancements: Zendesk and Microsoft Dynamics CRM are now supported for self-service password management and synchronization. ServiceDesk Plus is now integrated with ADSelfService Plus; allows admins and end-users to quickly access the help desk software. I18n support for mobile
Number of security question in ADSSP
Hi, I contact ManageEngine support about the default number of security question in ADDSP. By default we have only 10 questions displayed in the software, nevertheless, if I look in the ApplicationResources.properties file (located in ADSelfService Plus\resources\adssp directory), 35 questions are available. Could you tell me if it was possible to use all listed questions in this file, in the ADDSP Software? We are interesting to use these questions because they are translated in the corresponding
Server settings
Hi, I have been setting up password notifier, sending out a few test emails, all working fine. The email send out came from noreply@adselfserviceplus.com I went to change to a internal email, to avoid confusion from out users. Problem no matter what email I enter, I am meet with an error when testing that email "Username and Password not accepted by the mail server" Only thing I changed was the from address and the SMTP Authentication, in fact entered the same information as we ave in service desk
Email field as username for clients to login outside of the domain? or Where is the user authentication ldap string?
I am attempting to look through the flat files and db for the authentication string used in the SelfService portal by manageengine in order to supplement a client need to use email address' from AD/LDAP to log in to the self service portal. Has anyone successfully used the email field as a means to login in the selfservice application or was able to find the authentication string in the db in order to be modified? I suspect like many applications the authentication string is simply a pointer to
Soon-To-Expire Password/Account Notification
Hi, I am setting this up for our company at the moment, however before I sent this out, I would like to test it with just one user first. Check that the email looks fine and make adjustments before I go global with it. Problem is I cant seem to find a way to just send out to one person, does this exist or is there a reason I cant find it.
Password Expiry Notifications Enhancement Request
Right now when you're configuring the Password Expiry Notifications, you can set it to Notify Enrolled Users only. What I'd like to see is this option, as well as an option to Notify Non-Enrolled Users only. With that option, I could configure 2 schedulers - 1 to notify enrolled users of their upcoming expiration, and a second scheduler to notify non-enrolled users that they need to enroll, and their upcoming expiration. This level of scrutiny allows me to configure my notifications as much as
ADSelfService Plus version 4.5 build 4544 - upgrade to the last version of ADSelfService Plus
Hello Everybody. I have the version 4.5 build 4544 (ADSelfService Plus) running in a cooperative environment. I would like to upgrade to the latest version released. There is a tutorial available with step-by-step? because I can not lose existing settings. I can upgrade from version 4.5 to the latest? Thanks.
Restricted Users report export problem
Hi, I love that you added the ability to export the restricted users list. However, I notice that is only exporting the first 25 names on the list. I can't get it to export more either.
Email enrollment
Hi there Just wanted to know if possible to do bulk user enrollment of existing users and/or enroll new users during account creation. Thanks Satnam
Static sender in SMS
Hello, Is it possible to have a static sender for the verification codes to reset password/unlock account ? Sender now is +44 7624 803xxx but we want to have that changed in our company name. Thanks
ADSelfService Plus Android App
How are your apps tested for security? Also I installed ADSelfService Plus App for Android and unable to set up server settings on Samsung Galaxy S4, version 4.4.2. Message is “unable to process the request please try again sometime’. The settings do work on the iOS app.
Change username to displayname
I like to know of a way to change the username at the top to the accounts displayName from ldap. In many places we were able to the persons full name by using %displayName% Thanks,
ADSelfService Plus 5.1 Build 5106
Hello Everyone! We are glad to announce the latest release of ADSelfService Plus – build 5106. With some enhancements and a bunch of bug fixes, this build aims to improve the overall experience of using ADSelfService Plus. Enhancements Default admins can now view report schedulers and all its information created by users associated with the ‘Technician’ role. OUs selected during report generation will now be preserved and re-used while generating reports in the future. Fixed Issue with force enrollment.
forced enrollment
Hi, We want to force the ADSelfService Plus enrollment using the script. Everything works fine but as users finish their registration, the end window can not be closed and stays on top of the desktop. Is there a way to solve this besides a keyboard combination?
Upgrading from 5105 to 0.6
Hi, I'm on the VM that we created for the self service at my organization and I don't see the service listed for stopping it. I have refreshed the list and don't want to proceed without some guidance. Thanks.
ADSelfService Plus 5.1 Build 5105
Hello Everyone! We are glad to announce the latest release of ADSelfService Plus – build 5105. In this build we have introduced Google Authenticator as one of the multi-factor authentication option along with other enhancements and bug fixes. Enhancements: Google Authenticator is now supported as part of our multi-factor authentication set up to further secure reset password/unlock account process. Facility to make any or all of the multi-factor authenticator techniques mandatory. Option that allows
Enrollment Notification - Only Mail Selected OUs?
If I want to send an enrollment notification email, will it only send to the selected OUs I choose even though the TO: box has my domain entered into it? I am trying to send a notification to a selected group not the entire domain so want to check before I do anything. Thanks
Registered user can't use GINA Portal - Asking for Verification Code
Heya ManageEngine, I've got a registered user that has registered with his questions and he can not use the GINA portal as it comes up with this: You are required to subscribe for Verification COde. Please login (If you remember your password) and subscribe. Contact your admin in case you don't remember your password. This is strange as none of my polices have the Verification code section selected nor is it even enabled. This user has been enrolled since 2012 so its odd that its coming up with this
Security Questions not in English
Hi, i have a problem when i use Gina to reset my password. When i have to answers the 2 security questions they are in French or sometimes they are mixed French/English. All my pc are set in English, but still have no chance to have my questions only in English. All my parameters seems to be ok in windows and web browser. Any idea ? Thank you Pascal
Wyse & Ncomputing Dump terminals
We have Wyse & Ncomputing Dump terminals is there any way we can make these devices to have AD self-service so they can unlock\reset there passwords before logon?
Wyse & Ncomputing Dum terminals
We have Wyse & Ncomputing Dum terminals is there any way we can make these devices to have AD self-service so they can unlock\reset there passwords before logon?
GPO
I want to know how we can enforce enrolment VIA group policy your documents in the help section only covers logon script or forced by the AD-Management.
https - certificate
Hello I am trying to setup the https connection to ADselfservice plus Can I use a selfsigned certificate ? how to proceed ? Regards
Password Strength meter
We are running AD Self Service 5.1 Build 5100. I am wondering on the Password Strength meter how some of the calculations are. I went in and set the advanced options of Min 7, Max 25, Special 2, Begin with Letter, use Upper and Lower, use Numbers, Prevent Palindrome, Disallow use of 3 consecutive characters from userID, and prevent pattern qwerty,asdf,1234 I then went to Microsoft's password strength tester (https://www.microsoft.com/en-gb/security/pc-security/password-checker.aspx) and came up
GINA Client & Wireless Authentication
We're running through some testing with our RADIUS policies but thought I'd ask here in case anyone has successfully implemented a solution for this. We run a mixture of certificate and radius based authentication for our wireless clients. So...if a user comes to the logon screen and needs to unlock/reset their account/password, they click the GINA client button...and as they are not authenticated cannot get a network connection, so obviously the ADSSP webpage does not load. For ~90% of our users
Next Page