requests-contacts
Contact name is shown as System instead of actual name
In certain cases , users will see this error in the request details page. As per design of SCP 11.0, Support Rep of one Portal cannot be a Contact in another portal. If a support rep in portal A , sends email to Portal B , (where he is associated or ...
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Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)
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If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...How to migrate ServiceDesk Plus from one server to another
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