Indexing related
Reindexing Search not working
On some occasions, the search in modules like Requests, Solutions etc may not work effectively. All database data needs to be reindexed to fix search issues within the SupportCenter Plus console. Please follow the below mentioned: 1. Stop the ...8121 Index fix jar (contact module corruption)
This is compatible with 8121 At times , the contact search is not working and that leads to mail fetching issues also. This fix might work in certain instances. Please check it. However the permanent solution is available from 11.0 version. It is ...Steps to fix DocumentIndexing or Search is not working properly or startout.log file is growing too much issue
This KB is applicable only for 8121 Builds We came across several cases, where the search is not working properly due to the index file corruption or Indexing thread gets locked in 8.1 series builds. This also leads Mail fetching issue.For which we ...
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