SharePoint Management
How to copy users between groups
Instead of adding one user at a time into a SharePoint group, you can directly copy users from one SharePoint group to another across different site collections. Steps to copy users between groups: Click on the Management tab. Under Groups ...How to check user and group permissions
When permission inheritance breaks, it paves the way to make SharePoint more secure. However, it's also a hindrance to administration as it often demands you look up and ensure that each user or group has access to only what is necessary. Looking up ...How to copy or move permissions between users
The addition of a new team member involves granting them permission to access shared team resources. This can be done by simply copying all the permissions from any of the team members to the new team member. You can also copy permissions from one ...
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Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...How to reset administrator password in ServiceDesk Plus.
1. Access your ServiceDesk Plus server and browse to [your drive]:\ManageEngine\ServiceDesk\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...Where do I find the log files that I need to send to technical support team for analysis?
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...How to migrate ServiceDesk Plus from one server to another
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...How to build a test environment for ServiceDesk Plus
Building a test environment is very helpful while upgrading ServiceDesk Plus. When you are planning to upgrade ServiceDesk Plus to the latest version, it is highly advisable to try the upgrade on the test environment first so that you will be ...