ServiceDesk Plus | Known Issues And Fixes

Known issues and fixes
Workaround for issue with Product based Contract
There are issues with creating Product based Contracts. While trying to create Contracts for Specific products and selecting about 50 or more products, we are getting the Loading failed error as shown below. This is because of reaching the throttle ...
Domain name changes to Local Authentication , when user is not associated to the default portal. (ID 6117) - Fixed in 14506
Case: Specific users alone (support reps) when trying to login with AD login, the domain name changes to local authentication automatically. Observation: When this user is not associated with the Default portal, their domain names changes to Local ...

ServiceDesk Plus | Known Issues And Fixes | Knowledge Base