(SCP) Customization
SupportCenter Plus as an Outlook Add-in
Pre-requisites: A valid user account with login credentials in SCP, a valid account in Microsoft Outlook with admin permissions. To implement the add-in for your organization's users, Download the attached manifest file for SCP Outlook Add-in. In the ...
Workaround to add Customized Header Image
This is applicable only 110XX builds (till 11021). In 11021 users are unable to change the logo of the header image due to the Issue ID - 2538. Below mentioned is the workaround to add Customized Header Image. -> In the application path ...
Login Page customization
Change logo in the login page: -> First go to Global Settings --> Application Settings --> Customize login page -> From the insert image drop-down, you can upload the picture that you would like to show on the login page. Please make sure that the ...
Change the default font-size and font-family while sending emails from SCP
Kindly try the following steps below, Access the database and initiate the query below select * from globalconfig where category = 'rta'; It will list out the global config categories and from the list check for the globalconfigid for font -size and ...
How to change login page image/logo in SCP 8.1
1. Go to Admin - > Global settings - > Application settings - > Settings. 2. Under Logo settings, you can import a custom image with the specified size, and you can use the image to be shown on the login page.
How to change requests advisory color in version 11.0?
for request advisory to be shown in yellow add the below snippet in ManageEngine/SupportCenter/custom/style/custom_style.css file .advisory div.content { background-color: yellow; }
How to increase the log file count in Version 11.0?
1.Go to ManageEngine\SupportCenterPlus\conf. 2.Edit the logging.properties file and add the file count to be 30 or 40 (depending on how many files you want) in the location where the pattern = ../logs/serverout%g.txt. 3.Save the file and restart the ...
To center the Login page logo in SupportCenter Plus 11.0
By default, the logo for the login page in SupportCenter Plus is aligned to the left. Like below: To have the logo aligned to center, please go to Global Settings --> Application Settings --> Customize now Under logo-heading, text-align: center; can ...
