Tasks
Query to show tasks created per template along with status (MSSQL & PGSQL)
Tested in builds from PGSQL (14300) or MSSQL (14306) Since Task template is not stored in Task details, we cannot show count based on task templates. However, we have tried to form a query with task subject considering that, when task templates are ...
Query to show status changes of a task
Working on Builds: 14500 PGSQL & MSSQL: SELECT taskdet.taskid "Task ID", taskdet.TITLE "Task Title", std.STATUSNAME "Task Status", aau.first_name "Task Owner", aau1.first_name "Status changed by", LONGTODATE(tdh.operationtime) "Status changed in ...
Task related reports (MSSQL)
Tested in MSSQL build (14306) Sample Output and headers present in this report Goto reports -> New query report and executes the following SELECT taskdet.TASKID AS "Task ID", taskdet.MODULE AS "Module", taskprior.PRIORITYNAME AS "Priority", ...
Query to show both task comments and worklog comments ( MSSQL )
Tested in MSSQL build (14306) SELECT "taskdet"."TASKID" AS "Task ID", "taskdet"."TASKID" AS "Task ID", "wotask"."WORKORDERID" AS "RequestID", cd.CATEGORYNAME AS "Request Category", "taskgroup"."QUEUENAME" AS "Group", "taskowner"."FIRST_NAME" AS ...
Number of open and closed tasks per ticket (MSSQL)
Tested in Build MSSQL (14306) MSSQL: SELECT "wo"."WORKORDERID" AS "Request ID", "qd"."QUEUENAME" AS "Group", "aau"."FIRST_NAME" AS "Requester", "dpt"."DEPTNAME" AS "Department", "cd"."CATEGORYNAME" AS "Category", "scd"."NAME" AS "Subcategory", ...