License related
Query to show IT assets or assets that consumed license (PGSQL & MSSQL)
Working on Builds: 14500 and above Databases: PGSQL & MSSQL: SELECT MAX(resource.RESOURCENAME) AS "Asset Name", MAX(resource.ASSETTAG) AS "Asset Tag", MAX(product.COMPONENTNAME) AS "Product", MAX(productType.COMPONENTTYPENAME) AS "Product Type", ...Query to show Non IT assets or the assets that does not consume license (MSSQL & PGSQL)
Tested in Build PGSQL (14300) or MSSQL (14306) SELECT MAX(resource.RESOURCENAME) AS "Asset Name", MAX(resource.ASSETTAG) AS "Asset Tag", MAX(product.COMPONENTNAME) AS "Product", MAX(productType.COMPONENTTYPENAME) AS "Product Type", ...Query to show Asset details with Warranty Expiry Date (MSSQL & PGSQL)
Tested in Build PGSQL (14300) or MSSQL (14306) SELECT productType.COMPONENTTYPENAME AS "Product Type", resource.RESOURCENAME AS "Asset Name", product.COMPONENTNAME AS "Product", productType.COMPONENTTYPENAME AS "Product Type", state.DISPLAYSTATE AS ...Query to show count of IT assets or count of assets that consumed license (MSSQL & PGSQL)
Tested in Build PGSQL (14300) or MSSQL (14306) SELECT count(Resources.RESOURCEID) "Count Of Used Assets" FROM Resources LEFT JOIN ComponentDefinition ON Resources.COMPONENTID=ComponentDefinition.COMPONENTID LEFT JOIN ComponentType ON ...
New to ADSelfService Plus?
Popular Articles
Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...How to reset administrator password in ServiceDesk Plus (or Asset Explorer).
1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...Where do I find the log files that I need to send to technical support team for analysis?
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...How to migrate ServiceDesk Plus from one server to another
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...Data flow and ports used in Password Manager Pro
List of ports used in Password Manager Pro