Mail Sending
The provided grant has expired due to it being revoked - Email outgoing / incoming issue
Couple of issues related to Refresh tokens expiry Error trace : Caused by: java.lang.Exception: {"error_description":"XXTTHHSS: The provided grant has expired due to it being revoked, a fresh auth token is needed. The user might have changed or reset ...
Mail sending failed_ Unrecognized SSL message, plaintext connection?
Log error trace: Caused by: javax.mail.MessagingException: Could not connect to SMTP host: smtp.office365.com, port: 587; nested exception is: javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connection? Solution: Error trace means ...
Mail sending failed_Client was not authenticated to send anonymous mail during MAIL FROM
Error trace: Caused by: com.sun.mail.smtp.SMTPSendFailedException: 530 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM Please note that, this is not an issue with the application but with the outgoing mail ...
"oops, outgoing mail server setting is not configured yet" error on EWS configuration
The error usually occurs when the user triggers actions that require to send an email but outgoing email is not configured, but there are cases where the error appears on EWS configuration even after the outgoing emails are working fine. The below ...
Mail sending failed - sender thread limit exceeded
If you observe the below error traces in the logs, .SMTPSendFailedException: 432 4.3.2 STOREDRV.ClientSubmit; sender thread limit exceeded [Hostname=XXXX.YY.prod.outlook.com] Then refer the links below to resolve the same, ...
Mail sending failed_Unable to relay
Error trace in logs: javax.mail.SendFailedException: Invalid Addresses;nested exception is: com.sun.mail.smtp.SMTPAddressFailedException: 550 5.7.1 Unable to relay Possible Cause: The SMTP server does not allow relaying unless you are sending email ...
Sending notification failed
In some scenarios the outgoing emails will error with Sending notification failed message in UI and in the logs you can see, 550 5.2.125 The sender has exceeded the maximum number of messages they are allowed to send via client submission either per ...