Notification Rules
Restricting Account Specific Notifications for Certain Requesters
Steps are not application in latest builds due to behavior change. In some rare cases where you would like to be able to close a Request without notifying the customer, please follow the below mentioned: 1. Go to Admin > Notification Rules > Choose ...How to include Company logo in the notification emails sent to customers ?
Here are the steps to apply the Logo on the notification template that is visible to your customers when they receive notifications. You must have the Header Logo already configured at the top left corner of the application. I believe that is the ...How to insert images in Notification Templates ( Reply and other templates)
Since we do not have direct option to copy paste images, or to insert images from outside to Notification Templates, then this can be achieved using insert html option in the Editor. Below are the steps to do the same, include the image Source as ...
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