Linux - Startup issue
System Halted error message during startup (Fresh installation) Error Trace : [16:36:59:243]|[04-15-2021]|[com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer]|[INFO]|: ErrorStream ::: /opt/MSP/ServiceDeskPlus-MSP/pgsql/bin/psql: error ...
Application startup issue with Windows Services
Upon starting the application from Windows Services (from the windows server), if you receive an error like "Error2: The system cannot find the file specified", please follow the below steps to fix the issue: ** Right-click on the ManageEngine ...
Ubuntu 18.04 LTS - Start as service issue
After following the steps for running the application as service in linux the following errors may occur to start the service. Aug 17 06:56:07 ip-172-31-14-254 systemd: Started ServiceDesk. Aug 17 06:56:07 ip-172-31-14-254 systemd: ...
Unable to start the application after power failure
Issue: In certain cases, after a power failure, when the server restarts, the application fails to start and we could see indexoutofboundsexception in the log traces. Cause: This error occurs because the license file gets corrupted which may be due ...