Server Migration
Migration from Windows to Linux Server
The following instructions will help you migrate the ServiceDesk Plus MSP from Windows to Linux Server 1. Take a trimmed backup using the commands below, cmd> cd [ServiceDesk msp-Home]\bin cmd> backupdata.bat --trimmed The backup will now be created ...
How to move the application to another server when you have a MSSQL Database ?
1. Since you have MSSQL database, take a .BAK backup from the existing SQL server and restore the data on to the new SQL server in the SQL Studio. Follow the regular steps of restoring Microsoft database. 2. On your new server, Install the 64 bit ...
Migrate from 32-bit to 64-bit installation
Following are the steps to migrate from 32-bit to 64-bit installation. Before you start, click stop fetching under Admin->Mail Server Settings->Incoming in your existing instance. So that the mails in the servicedesk mailbox will be fetched directly ...
Linux to Windows server migration
For migrating the server from Linux to Windows refer the steps Please take a backup of the Linux installation and restore it on the Windows Server. If you are using MSSQL, install the same version of the application on the Windows and update the SQL ...
How do I move ServiceDeskPlus – MSP from one server to another server?
Following are the steps to move data from the existing server to a new server. Before you start, click stop fetching under Admin->Mail Server Settings->Incoming in your existing instance. So that the mails in the servicedesk mailbox will be fetched ...
Steps to migrate ServiceDeskPlus – MSP from One Linux server to another Linux server.
Following are the steps to move ServiceDeskPlus – MSP from One Linux server to another Linux server. Steps to take data backup in Linux machine is given below, 1.Go to the installation folder. [The default installation folder is ...